Frequently Asked Questions (FAQ)
Welcome to the Luxe BoutiqueDeals FAQ page. Here, we’ve compiled answers to the most common questions about our bedding collections, shipping, returns, and product care. Our goal is to provide you with the information you need to enjoy a seamless shopping experience and make the most of your luxury bedding.
1. What types of bedding do you offer?
We specialize in luxury bedding sets, including:
Comforter sets with geometric patterns and solid colors
Oversized down alternative comforters with HeiQ Smart Temp treatment
Brushed microfiber or cotton blend sheets for all seasons
Coordinating pillowcases and duvet covers
All of our products are crafted with soft, skin-friendly fabrics in blush pink, cream, and subtle pastel tones, designed to bring comfort and elegance to your bedroom.
2. How do I choose the right size for my bed?
Our bedding comes in standard sizes: Twin, Full, Queen, and King. Please consult our Size Chart page for detailed measurements, including comforter, duvet cover, and sheet dimensions. Consider mattress thickness and personal preference for coverage when selecting your size.
3. What materials are used in your bedding?
Our products use high-quality fabrics chosen for comfort, durability, and easy care:
Microfiber Polyester – Ultra-soft, lightweight, and hypoallergenic
Brushed Cotton & Cotton Blends – Breathable, cozy, and perfect for all seasons
Down Alternative Fillings – Allergy-friendly with plush loft and temperature-regulating technology
For detailed information about fabrics and materials, see our Fabric & Material Guide.
4. How should I care for my bedding?
Proper care ensures long-lasting comfort and appearance. General guidelines include:
Machine wash with mild detergent in cool or warm water
Avoid bleach or harsh chemicals
Tumble dry low or air dry, and shake or fluff comforters to maintain loft
For delicate embroidery or embellishments, consider using a mesh laundry bag
See our Care Guide for product-specific instructions.
5. How long does shipping take?
Domestic Orders: 3–7 business days
International Orders: 8–20 business days (may vary due to customs)
All orders are processed within 1–2 business days, and tracking information is provided once the shipment is dispatched. For more details, consult our Shipping Policy.
6. What is your return and exchange policy?
We accept returns within 30 days of delivery, provided items are in original, unused condition with proof of purchase. Customized, monogrammed, or final sale items are non-returnable.
Exchanges are possible when stock allows. For defective or damaged goods, we offer replacement or refund at no additional cost. For full details, see our Refund & Returns Policy.
7. Can I order customized bedding or monogramming?
At this time, we do not offer custom monogramming or made-to-order services. All products are carefully curated and pre-designed to ensure quality and availability.
8. Do your products cause allergies?
Many Luxe BoutiqueDeals bedding items, especially those with microfiber polyester and down alternative fillings, are hypoallergenic and suitable for sensitive skin. If you have severe allergies, we recommend reviewing fabric specifications or contacting our team for personalized advice.
9. Can I track my order?
Yes. Once your order ships, a tracking number will be provided via email. You can use this number to monitor your package through the carrier’s website. For assistance with tracking, contact us at [email protected].
10. Do you offer gift packaging or assistance?
We provide elegant packaging to enhance the unboxing experience, making our bedding sets a perfect gift. For gift orders, please indicate this during checkout, and include any special instructions in your order notes.
11. How can I contact customer support?
Our customer support team is available for:
Styling advice and product guidance
Order assistance, returns, and exchanges
Collaboration or partnership inquiries
Email: [email protected]
Company Address: Room 204, No. 22 Haiyun Heng Road, Humen Town, Dongguan, Guangdong, China
We aim to respond to all inquiries within one business day.
12. Are there any care tips for maintaining color and texture?
Wash light-colored fabrics separately to avoid color transfer
Avoid overloading the washing machine to prevent fabric stretching
Store bedding in a cool, dry, breathable space to maintain softness and color
At Luxe BoutiqueDeals, we are committed to providing a luxury home textile experience that combines comfort, style, and quality. If you have questions beyond this FAQ, please reach out to our customer support team—we’re here to help.